FAQs
Customizations
Colors
We understand that every customer has unique tastes and preferences when it comes to customizing their products. To cater to this demand, we offer a range of color options for customizations. Our most popular color options include gold, black, and rose-gold, which are available for a wide range of products.
However, we would like to inform our customers that not all colors are available for every product. While we are open to discussing other color options, we urge our customers to keep in mind that availability may vary. We are committed to providing the best possible service and will work closely with our customers to ensure that their customizations meet their expectations.
If you have any questions or would like to discuss custom color options, please feel free to contact us. We look forward to working with you to create a product that is uniquely yours!
Lefties
We manufacture all our scissors, so we can customize them as needed. Just keep in mind that producing a customized scissor will incur additional cost.
Engraving
Anything can be engraved, as long as you provide us with your digital files to do so. One thing remains unchanged though, the OHKA logo's position will always be in the center.
Sizes
If you fancy a scissor model with a different blade size, that can be discussed. Send us an email and we can quote you the price, no problem at all.
Metals
If you want a specific scissor model made in a different metal, such as Damascus, etc. Please send us an email to discuss this and give you a quote. Prices may change considerably based on the metal.
Full original design
At this time, we do not offer services for customers who would like to have an original design created just for them. However, we do offer a variety of customizable options that you can choose from to create a unique and personalized pair of hair scissors. If you have any questions about our customization options, please don't hesitate to reach out to us by email. We're always happy to help!
Shipping
Do you ship to...?
Currently, we ship to most countries, if your country is not listed during check out, we understand that this may be disappointing news for those of you residing in countries not supported. However, we would like to reassure you that we are constantly working to expand our shipping capabilities and hope to add more destinations in the near future.
Thank you for your understanding and continued support.
How come you don't ship to...?
We have distributors in several countries, including Austria, Canada, China, Finland, Germany, Thailand, the UK, and Vietnam. As a result, we do not ship to these countries.
We encourage our customers in these countries to reach out to their local distributors to purchase our products directly.
To find the local distributor nearest to you, please visit our website and click on the "Partners" tab.
We thank you for your understanding.