Informativa sulle spedizioni

At Ohka, we strive to provide our customers with a seamless online shopping experience, including fast and reliable delivery. This Delivery Policy explains how we handle online orders and shipping.

Order Processing:

When you place an order on our website, we will process it within 1-3 business days. We will send you an email confirmation once your order has been shipped.

Free Shipping & International Shipping:

We currently offer free international shipping for scissors orders.

Combs, brushes, and accessories are not eligible for free shipping unless the total order value exceeds $100 USD.

Please note that customs fees and import taxes may apply depending on your country’s regulations. These charges are the responsibility of the recipient.

Delivery Issues:

If you experience any issues with the delivery of your order, please contact us as soon as possible. We will do our best to resolve the issue and ensure that your order is delivered to you as soon as possible.

Please note that we are not responsible for any delivery delays or issues caused by factors beyond our control, such as weather conditions, carrier delays, or incorrect shipping addresses.

Returns and Refunds:

If you need to return an item, please see our Refund Policy for instructions on how to initiate a return. Shipping costs are non-refundable, and you will be responsible for paying any return shipping costs.